ADOBE EXPERIENCE PLATFORM AGENT ORCHESTRATOR

Powerful technology. Expert customer experience agents.

Expand your team’s capacity to shape impactful brand moments with greater speed, scalability, and precision using AI agents powered by Adobe Experience Platform Agent Orchestrator.

The agentic technology transforming customer experience orchestration.

Adobe Experience Platform Agent Orchestrator powers the intelligence and reasoning behind Adobe Experience Platform Agents. It offers a unified approach to coordinating an ecosystem of AI agents, enabling organizations to address complex experience challenges with speed and scalability.

Explore the agents helping you transform enterprise workflows.

Planning & operations

Ensure marketing projects and product workflows proceed according to plan. Organizations can move from strategy to execution faster with Adobe Experience Platform Agents that automate workflows, proactively surface and manage risks, and support product troubleshooting.

How Experience Platform Agent Orchestrator works.

Learn how the four core components of Agent Orchestrator work together to ensure that Adobe Experience Platform Agents can execute complex tasks.

Conversational interface.

Adobe Experience Platform Agents are accessed and prompted to take action via our conversational interface, AI Assistant.

Reasoning engine.

The reasoning engine interprets prompts and determines the necessary steps to accomplish a user’s objectives, while taking specified constraints into account.

Knowledge base.

The knowledge base provides essential context for the reasoning engine, so agents assign the right tasks to the right resources. It helps agents interpret requests accurately, support role-specific prompts, and prioritize key skill requirements.

Adobe Experience Platform Agent Composer.

With Agent Composer, users can monitor, configure, and customize Experience Platform Agents to achieve specific business goals.

Why Adobe?

Built for customer experience orchestration.

With Adobe’s domain expertise, Adobe Experience Platform Agents can be coordinated to reduce complexity and accelerate time to value. They also support a breadth of use cases across practitioners and end customers.

Grounded in real-time enterprise data and content.

Experience Platform Agents use comprehensive enterprise data, brand content, and consent information for enhanced decision-making and rich expression — and can be extended with data from third-party or enterprise sources.

Founded on responsible AI.

Committed to responsible AI creation, Adobe has standardized design, development, and deployment procedures. These include training, testing, and a review process overseen by an AI ethics review board.

Enterprise security and privacy standards.

Adobe safeguards customer data through collection, storage, and usage. Experience Platform Agents leverage enterprise security, privacy, and brand governance controls within Experience Platform to adhere to your brand’s standards.

Extensible for enterprise scalability.

Experience Platform Agents can be tailored to meet specific business needs. Their capabilities can be customized and integrated seamlessly with both Adobe and third-party agents.

Turn AI vision into real business impact — get hands-on AI training today.

Let us show you the full power of Adobe Experience Platform Agent Orchestrator.

Questions? We have answers.

What is an AI agent?

What are Adobe Experience Platform Agents?

What are agentic skills?

Does an Adobe Experience Platform Agent require a user prompt, or can it complete tasks autonomously?

What is the user experience when engaging with Adobe Experience Platform Agents?

What kind of data is being used by Adobe Experience Platform Agents?

How are Adobe Experience Platform Agents different from other AI agents?

Adobe Experience Platform Agent Orchestrator — a productivity partner.

Use agentic AI to give teams the time they need to deliver innovative and engaging customer experiences while providing you with always-on insights.

Learn more about Experience Platform Agent Orchestrator and agentic AI.